User Submission2026-03-19Submitted Evidence

GitHub stars order never started and support pushed store credit instead of a refund

A direct submission says a $200.60 GitHub Stars order never started, and support tried to replace the requested refund with account store credit instead of sending money back to the original payment method.

Public victim / username:Herchejane

Public date:2026-03-19

Case Snapshot

Source platform:User Submission

Source author:Herchejane

Source title:Direct archive submission

Date:2026-03-19

Public amount mentioned:$200.60

Archived Excerpt

The order showed Created on March 16, but Started and Completed stayed blank. Support said the amount should reflect on the SocialPlug account balance. The buyer rejected store credit and asked for a refund to the original payment method within 24 hours.

📭 Not Delivered🚫 Refund Refused Refund Delay💳 Store Credit Offer🧾 Ticket Dispute

Source Handling

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