Exclusive evidence: SocialPlug support said the refund would not go back to the original payment method
An archived support email says the refund for the order was issued to the SocialPlug account balance instead of the original payment method, and explicitly says canceled or unfulfilled orders are refunded to account balance under SocialPlug's policy.
Public victim / username:Tim
Public date:2026-03-19
Case Snapshot
Source platform:Exclusive Evidence
Source author:Tim
Source title:Archived email from Jia at SocialPlug
Date:2026-03-19
Public amount mentioned:$200.00
Archived Excerpt
The refund for Order has already been processed and issued to your SocialPlug account balance... refunds for canceled or unfulfilled orders are issued to the account balance.
Source Handling
This page shows a summary organized from public sources. It is not a final finding by a court, regulator, or payment provider. If you had the same experience, submit your own evidence to strengthen the timeline.